Anyway, the game came in a large flat box. It must have weighed about 200 lbs, so I decided that I would set it up in the garage. After spending about an hour and a half putting it together (you'll need help, and a few tools by the way), I excitedly threw the puck out on the surface and began to play, unfortunately all alone. All the player handles moved effortlessly, but then I noticed that the goaltender would not move, no matter how much I twisted and turned the handles. It was just stuck. So now here I was, the whole thing put together and I am thinking I have to disassemble it and send it back. Rats! Before I did that, I called Carrom customer service to see what advice they could offer. Well they told me that it could be a faulty piece and that I should send it back. Not what I wanted to hear, after spending $650 and putting the whole thing together.
I decided this was not an option since I was at my winter home and that I was leaving in a few days and that I would not be there to receive another one. I decided to take the game apart to see what the problem was. I took all the players off then the "ice surface" so I could see the mechanism for the goaltender. I observed quickly that the plastic mechanism was glued to the game itself, obviously during the construction. With a screwdriver and a gentle meticulous stroke I managed to unjam it so that the goaltender could be used. All was well after this. However, while I had the surface off, I put a little light oil on all the player mechanisms, I would recommend this for years of playing pleasure.
The upsides to this game are: smooth movement of handles and players, automated score clock, dome over the game to prevent pucks from flying out and the weight of the game (good game for heavy use in a bar or den). Downsides are, the players sticks have some inconsistency in their construction, consequently they might only hit the top of the puck,the score clock sometimes doesn't register properly, only two sets of players with no extras in case of breakage or loss, no "Teams" just red or blue players, and the selling price. I think $650.00 is a bit much for a consumer game, which is how its advertised. Otherwise, its a hell of a lot of fun, and it does bring back the old days!This table is solidly made and very easy to put together. One person can carry it into your basement with no problem.The bubble is one piece, the base is one piece and the legs and electronic scoreboard are separate.It arrived with one light out in the electronic scoreboard and although it otherwise functioned perfectly, I called Carrom Customer Service who had their phone number on the assembly directions and they were friendly and easy to deal with.I had a replacement for the part inside of a week. My kids love it and I'm very happy with this purchase!
Buy Carrom 415 Super Stick Hockey Table Now
All went well. Seller communicated delivery and timing on point and the product was perfect! The only issue was that I was unaware of how heavy it was and I needed someone strong to assist with getting off the delivery truck.Read Best Reviews of Carrom 415 Super Stick Hockey Table Here
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